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ClariSurge

Privacy Policy

Your privacy matters. This page explains, in plain language, what ClariSurge collects, how we use it, and what choices you have when you use our free self-pay elective surgery matching service.

What this policy covers

ClariSurge is a free service that helps people learn about self-pay elective and cosmetic procedures and connect with a board-certified surgeon for a consultation. We are not a medical practice, hospital, surgeon, or healthcare provider. We do not diagnose, treat, or give medical advice.

This Privacy Policy explains how we handle information you share with us on our website, including when you use how it works, browse procedures, read guides, or ask us to get matched.

Last reviewed: see this page for the latest review date.

What we collect

We collect contact details you choose to give us. This may include your name, phone number, email address, city or state, preferred language, and your general interest in a self-pay elective or cosmetic procedure.

We collect procedure interest only so we can better understand what kind of consultation you are asking for. For example, you may tell us you want to learn about a rhinoplasty, breast augmentation, liposuction, or another self-pay elective procedure.

We do not collect your medical history, diagnosis, symptoms, treatment records, lab results, images, insurance information, or health records. Please do not send medical details through our forms.

Like most websites, we may also receive basic technical information automatically, such as IP address, browser type, device type, pages visited, and general site activity. This helps us operate, secure, and improve the website.

Why we collect it

We use your information to respond to your request, communicate with you, and help connect you with a board-certified surgeon when you ask us to do that. We may also use it to answer questions about how our service works and to help you find educational information on our site.

We use basic website data to maintain site performance, understand which pages are helpful, prevent misuse, and improve the user experience.

ClariSurge focuses only on self-pay elective and cosmetic procedures. We do not help with insurance-covered or medically necessary surgery.

Who we share it with

If you ask to be matched, we may share your contact details and stated procedure interest with participating board-certified surgeons so they can contact you about scheduling a consultation. We share information only for that purpose.

We do not sell your personal information in the ordinary sense of selling lists of names and contact details to unrelated companies. We may also share limited information with service providers that help us run the website or communications, such as website hosting, form tools, analytics, or email and text delivery providers, but only as needed for those services.

Once your information is shared with a surgeon you asked to hear from, that surgeon's own privacy practices will also apply. We encourage you to review their privacy policy directly.

You should always verify a surgeon's board certification yourself, confirm the full self-pay price in writing before scheduling, and make medical decisions with a qualified physician.

Your choices and how to opt out

You can choose not to submit a form or share your contact details. If you have already contacted us, you can ask us to stop contacting you at any time.

To opt out of marketing emails, use the unsubscribe link in the message if one is provided, or contact us and ask to be removed. To stop text messages, follow the instructions in the message if available, or contact us and ask us to stop. You may still receive limited non-marketing messages needed to finish a request you already started.

If you want us to update, correct, or delete the contact details we hold, contact us through the website and tell us what you want changed. If we shared your information with a surgeon at your request, you may also need to contact that surgeon directly to update or delete information they received.

How long we keep information

We keep contact details and related request information only for as long as reasonably needed for the purposes described in this policy, including responding to your request, providing the service, keeping basic business records, preventing misuse, and meeting legal or operational requirements.

Retention periods can vary depending on the type of request, whether you asked to be matched, and whether we need the information for security, recordkeeping, or dispute prevention. When information is no longer reasonably needed, we aim to delete it or de-identify it.

No website or method of electronic storage is perfect. We use reasonable steps to protect the information we collect, but we cannot promise absolute security.

Important limits and site use

ClariSurge is an educational and matching service only. We are not a medical provider, and information on this site is general information, not medical advice. Do not use our forms to send medical history, diagnoses, photos of medical conditions, test results, or other health records.

Our service is intended for adults in the United States who are exploring self-pay elective or cosmetic procedures. If insurance comes up, please know that we focus only on self-pay elective procedures.

If you follow links to another website, including a surgeon's website, their privacy practices will apply once you leave our site. We are not responsible for the privacy or content practices of other websites.

Common questions

Do you collect my medical history or health records?

No. We collect contact details and your general procedure interest only. We do not collect your medical history, diagnosis, or health records.

Who gets my information if I ask to be matched?

If you ask to be matched, we may share your contact details and stated procedure interest with participating board-certified surgeons so they can contact you about a consultation.

Can I ask ClariSurge to stop contacting me?

Yes. You can opt out of emails or texts and ask us to stop contacting you at any time. If a surgeon already received your information at your request, you may also need to contact that surgeon directly.

Do you help with insurance-covered surgery?

No. ClariSurge focuses only on self-pay elective and cosmetic procedures.

Is ClariSurge a doctor or medical office?

No. ClariSurge is not a medical practice, hospital, surgeon, or healthcare provider. We provide general educational information and help people connect with a board-certified surgeon.

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